Opportunity Description
Job Description:
Required:
+ Bachelor’s degree in Business, Operations, Engineering, or related field.
+ 1-4 years of experience in Workforce Management, Operations Planning, or similar roles.
+ Experience supporting 24/7 mission-critical environments (data centers, telecom, cloud, or similar).
+ Strong analytical and modeling skills (Excel, SQL, or similar tools).
+ Experience with WFM platforms (e.g., Kronos/UKG, NICE, Workday, or similar).
+ Experience in hyperscale or colocation data center environments.
+ Knowledge of capacity planning and infrastructure lifecycle management.
+ Familiarity with ITIL, incident management, or service operations frameworks.
Responsibilities:
Workforce Administration
- Maintain workforce tracking systems and staffing databases.
- Verify employee assignment information, project placements, and workforce status changes.
Required:
+ Bachelor’s degree in Business, Operations, Engineering, or related field.
+ 1-4 years of experience in Workforce Management, Operations Planning, or similar roles.
+ Experience supporting 24/7 mission-critical environments (data centers, telecom, cloud, or similar).
+ Strong analytical and modeling skills (Excel, SQL, or similar tools).
+ Experience with WFM platforms (e.g., Kronos/UKG, NICE, Workday, or similar).
+ Experience in hyperscale or colocation data center environments.
+ Knowledge of capacity planning and infrastructure lifecycle management.
+ Familiarity with ITIL, incident management, or service operations frameworks.
Responsibilities:
Workforce Administration
- Maintain workforce tracking systems and staffing databases.
- Verify employee assignment information, project placements, and workforce status changes.
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