Workforce Specialist (Medellín)

Worforce Supervisor

Worforce Supervisor is responsible for coordinating management of workforce personnel, headcount, forecasting, reporting, capacity planning and strategic planning for workforce process improvements. WFM Supervisor Sr reports to and works in collaboration with the Workforce Manager in ensuring that the client and internal workforce requirements and deliverables are met.

Responsibilities

• Assist Workforce Manager in strategic planning and achievement of business unit goals by developing strategies, initiatives, and solutions to improve productivity and respond to complex workforce management issues, trends, and opportunities.
• Assist Workforce Manager in identifying risks and issues, provide options and practical advice to management and stakeholders on any workforce management matters.
• Design templates for workforce management use.
• Attend meetings/conferences with the client as needed.
• Meet/Collabo...