Opportunity Description
Our client, a prominent enterprise organization, is looking for a Workforce Management Analyst (2-Month Contract)
-Ready to jump into a fast-paced role where your Genesys Cloud expertise can shine?
We are looking for a sharp, detail-oriented Workforce Management Analyst for a high-impact, 2-month sprint (August to October 9). If you love solving the puzzle of schedules, optimizing intraday performance, and ensuring a seamless operation, we want to hear from you!
Location:
Strong preference for candidates located in:
Toronto
Winnipeg
Calgary
Advantages
Flexible Hybrid Model: enjoy a balanced 2-day hybrid schedule
Collaborative Team Environment
Responsibilities
As our WFM Analyst, you’ll be the heartbeat of our daily operations, ensuring the right people are in the right seats at the right time.
Master the Grid: Create, maintain, and audit agent schedules within the Gen...
-Ready to jump into a fast-paced role where your Genesys Cloud expertise can shine?
We are looking for a sharp, detail-oriented Workforce Management Analyst for a high-impact, 2-month sprint (August to October 9). If you love solving the puzzle of schedules, optimizing intraday performance, and ensuring a seamless operation, we want to hear from you!
Location:
Strong preference for candidates located in:
Toronto
Winnipeg
Calgary
Advantages
Flexible Hybrid Model: enjoy a balanced 2-day hybrid schedule
Collaborative Team Environment
Responsibilities
As our WFM Analyst, you’ll be the heartbeat of our daily operations, ensuring the right people are in the right seats at the right time.
Master the Grid: Create, maintain, and audit agent schedules within the Gen...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position