Opportunity Description
If you love cosmetics, speak fluent German and want to work in a vibrant city, then this job is perfect for you! Join L'Oréal, the world leader in beauty.
Native German speaker with excellent communication skills
Good English skills (at least B2 level: written, spoken and reading)
Customer-oriented with strong problem-solving skills
Empathy and focus on customer satisfaction
Team player, good IT skills and competence in using reporting tools
Flexible and willing to work shifts
Preferred qualifications:
Experience in the cosmetics and luxury goods industry
Knowledge and experience with digital and social media
Previous experience in customer service
Customer contact: Communicate with customers via live chat, phone, email, web forms and social media.
Request management: Process customer requests for information and complaints.
Excellent service: Provide accurate and timely beauty and product...
Your Profile
Native German speaker with excellent communication skills
Good English skills (at least B2 level: written, spoken and reading)
Customer-oriented with strong problem-solving skills
Empathy and focus on customer satisfaction
Team player, good IT skills and competence in using reporting tools
Flexible and willing to work shifts
Preferred qualifications:
Experience in the cosmetics and luxury goods industry
Knowledge and experience with digital and social media
Previous experience in customer service
Your Responsibilities
Customer contact: Communicate with customers via live chat, phone, email, web forms and social media.
Request management: Process customer requests for information and complaints.
Excellent service: Provide accurate and timely beauty and product...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position