Wireless Operations Analyst in York Mills

Join a dedicated team as a Wireless Operations Analyst in York Mills, North York. This role focuses on managing wireless order fulfillment and driving operational efficiency through strong analytical skills.

As an Operations Analyst, you will ensure seamless wireless order exception handling while collaborating with various teams. Your expertise in ERP systems will aid in identifying improvement opportunities and enhancing customer satisfaction. This position emphasizes strong analytical skills in a fast-paced environment to optimize processes and support the company's growth.

Key Responsibilities:
• Manage and resolve wireless order exception issues
• Coordinate with Operations, Customer Care, and IT teams
• Analyze ERP systems for operational improvements
• Open and manage incident tickets for effective resolution
• Monitor performance metrics to identify risks and trends

Requirements:
• Strong analytical and ...