Warranty Manager

An established and highly regarded residential construction business is seeking an experienced Regional Warranty Manager to lead its warranty operations across a major Victorian region.

This is a senior leadership opportunity for a technically strong construction professional who enjoys developing people, resolving complex building matters and driving continuous improvement across a large residential portfolio.
Reporting into senior leadership, you will oversee a team of Warranty Site Managers, providing leadership, technical guidance and operational direction while ensuring outstanding customer outcomes, expenditure control and quality assurance standards.

Key Responsibilities

• Lead, coach and develop a team of Warranty Site Managers
• Manage complex warranty claims, customer escalations and dispute resolution
• Provide technical guidance on residential construction defects and rectification works
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