Warehouse Customer Service Representative

We are looking for a Warehouse Customer Service Representative to join our client's team at their warehouse facility in Mississauga, ON.
Previous Customer Service work experience within the Transportation/Warehouse/Logistics industry is required.
Pay: $23.85/hour
Shift: Day shifts, 8:30am-5:00pm Monday-Friday
Responsibilities:
- Managing customer inquiries
- Booking appointments
- Managing customer profiles
- Processing orders - manual entry and EDI management
- Arranging carriers for customer pick-ups
- Building truck loads for shipping - consolidating/managing freight
- Problem solving to achieve customer satisfaction
- Investigating complaints and providing solutions
- Producing/managing documentation and reports
- Arranging/tracking courier shipments
- Inventory validation, inbound reception, and customer communication
- OSD investigation/resolutions/follow-up
- Other duties as required
Qualifications:
- Previous experienc...