VP, Customer Service & Community Experience

– Equity Partner –

Location: Remote (North America initially; Global expansion)

Minimum Commitment: 20 hours per week

Department: Customer Success, Community Experience & Trust

This Is Not a Job. It's a Stake.

We're not hiring someone to answer support tickets—we're bringing on a founding executive to build one of the most important organizations inside Anime Universe.

Every interaction a fan, creator, publisher, or partner has with Anime Universe will shape how they perceive our brand. Your mission is to design the systems, teams, technology, and culture that create exceptional experiences at global scale.

Minimum commitment: 20 hours/week. If that's not realistic, it's not the right fit. We operate on clarity—not stretch.

This is an Equity Partner role. That means:

• No upfront cash compensation
• Founding-level equity participation...