VOIP & Network Infrastructure Technician

Work authorization : Canadian citizen with valid passport

Job Description

TOPS Telecommunications Inc. (TOPS Office Solutions) is currently hiring a VoIP and Network Technician in Kamloops, BC. This is a full-time Technical Assistance Centre position. You will be working both in office and at customer sites installing and supporting our modern UCaaS VoIP platforms, existing legacy phone systems, network equipment, and communications wiring. You will work with a highly collaborative team and build customer relationships by providing excellent service.

Responsibilities

• Install and service VoIP Unified Communications platforms.
• Program VoIP phones, softphones, ring groups, and IVR systems.
• Provide training on VoIP platforms to end users.
• Install and service firewalls, routers, switches, Wi-Fi access points, and PtP bridges.
• Service legacy PBX platforms such as Mitel, Tosh...