Voice Specialist

Job Title: Voice Specialist (Five9)

Location - Montréal, Burlington, Trois-Rivières or remote (2 days / week onsite)

Duration – 6 months - (no possibility of renewal)

Overview:

This is a short-term contract focused on helping clear an existing backlog and supporting ongoing Five9 platform initiatives.

KEYS

Specific, hands-on Five9 experience required for this role.

Be able to hit the ground running

Have deep IVR experience

Five9 experience is critical. The manager emphasized that candidates should already be comfortable working within the Five9 platform and able to hit the ground running.

The strongest candidates will have hands-on development experience within Five9, including scripting, integrations, and technical troubleshooting.

Candidat...