Vice President, Outsourced Operations

Job Description
A client of Insight Global is looking to hire a Vice President of Outsourced Operations in Draper, UT. This person will oversee the performance of outsourced collection operations, with a primary focus on managing relationships with approximately 25 law firms that handle legal collections, judgments, garnishments, and related recovery efforts. They will lead a team of managers and legal operations personnel, drive collection revenue and portfolio performance, establish vendor expectations, monitor legal and agency KPIs, and ensure compliance with state and federal regulations. This individual will be responsible for improving law firm performance, reducing costs, driving operational efficiencies, managing external vendors and collection agencies, and supporting business growth targets. The ideal candidate will be a strong leader who can hold vendors accountable, improve results, and partner with executive leadership to maximize portfolio returns. The compensation ran...