Veterans Claims Examiner

Summary The Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Click here for more information about CTAP eligibility on OPM's website. Responsibilities This position is located in the Education Call Center Division within the Department of Veterans Affairs, Regional Processing Office (RPO) in Muskogee, OK. The incumbent reviews education awards to ensure proper payment, eligibility, and entitlement regulations and laws have been applied in processing the education award. The incumbent advises education claimants and their representatives-via telephone of their benefits, rights, and privileges which they are entitled to under the laws administered by VA in a high-volume call center...