Opportunity Description
Veeva Support Analyst – Large Pharmaceutical Client
Required Skills & Experience:
Experience with the life science and healthcare industry
Knowledge of GxP, 21 CFR Part 11, Annex 11 and validation processes in a regulated environment
Strong technical skills in configuration and issue resolution in Windows-based enterprise environments
Familiarity with ticketing systems (e.g., ServiceNow) and Request/incident/change management processes
Excellent interpersonal skills and the ability to communicate clearly with both technical and non‑technical stakeholders
Ability to work independently and collaboratively across global, cross-functional teams
Experience with documentation tools and version control systems is a plus
Responsibilities:
Provide end‑to‑end support (L1–L3) for Veeva RIM and Veeva SafetyDocs Vaults, diagnosing issues, tracking resolution and monitoring performance
Collaborate with BOT development teams to deliver Veeva RIM API endpoin...
Required Skills & Experience:
Experience with the life science and healthcare industry
Knowledge of GxP, 21 CFR Part 11, Annex 11 and validation processes in a regulated environment
Strong technical skills in configuration and issue resolution in Windows-based enterprise environments
Familiarity with ticketing systems (e.g., ServiceNow) and Request/incident/change management processes
Excellent interpersonal skills and the ability to communicate clearly with both technical and non‑technical stakeholders
Ability to work independently and collaboratively across global, cross-functional teams
Experience with documentation tools and version control systems is a plus
Responsibilities:
Provide end‑to‑end support (L1–L3) for Veeva RIM and Veeva SafetyDocs Vaults, diagnosing issues, tracking resolution and monitoring performance
Collaborate with BOT development teams to deliver Veeva RIM API endpoin...
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