UX Writer

Permanent Full Time

At Canada Life, content is a critical part of the customer experience. We’re looking for a UX Writer who is passionate about creating and optimizing content that helps people navigate complex financial, health and insurance decisions with confidence. This role goes beyond writing. You’ll apply human‑centred design principles, content strategy and design thinking to shape end‑to‑end digital experiences across websites, applications and authenticated experiences. You’ll work as part of cross‑functional teams to ensure content is integrated into every stage of the product development process—from discovery and research through design, testing and delivery.

What You'll Do

• Create clear, concise and accessible content for websites, apps, tools, forms and end‑to‑end service experiences.
• Design content that supports customer goals and helps users successfully complete tasks.
• Apply plain language principles to simplif...