Urban Health Services Receptionist Position

Step into a Relief Receptionist role at Urban Health and Homelessness Services, where you will welcome clients and manage essential communications in a busy environment.
This role requires adept management of a multi-line phone system while ensuring all client interactions adhere to TNG procedures. You will effectively liaise with both external callers and internal staff to provide necessary information and referrals, setting the standard for professional client service.
Key Responsibilities:
• Handle a multi-line phone system and VOIP communication
• Direct calls to appropriate internal resources
• Support clients by referring them to relevant programs
• Organize mail delivery and storage solutions
• Engage with the UHHS Administrative team
Requirements:
• Minimum of two years of relevant experience
• Excellent verbal and written communication skills
• Understanding of needs facing homeless clients
• Ability to work independently and efficiently
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