Opportunity Description
Enhance customer relationships as a Travel Insurance Customer Service Advisor at CAA Thornhill Office. Utilize your communication skills and insurance knowledge to provide expert support over the phone.
In this role, you will assist customers by providing quotes and finalizing Travel Insurance policies while meeting all company standards. Participating as a backup in sales queues, you will also ensure you exceed performance indicators and support partners effectively. This position demands strong analytical skills and the ability to manage multiple tasks in a dynamic work environment.
Key Responsibilities:
• Provide quotes for Travel Insurance via phone inquiries
• Bind policies and identify customer needs through questioning
• Uphold regulatory and company standards consistently
• Deliver technical support to partners and CAA Associates
• Resolve minor support issues, escalating as needed
Requirements:
• Fluency in French and English essential
• 2-4 years...
In this role, you will assist customers by providing quotes and finalizing Travel Insurance policies while meeting all company standards. Participating as a backup in sales queues, you will also ensure you exceed performance indicators and support partners effectively. This position demands strong analytical skills and the ability to manage multiple tasks in a dynamic work environment.
Key Responsibilities:
• Provide quotes for Travel Insurance via phone inquiries
• Bind policies and identify customer needs through questioning
• Uphold regulatory and company standards consistently
• Deliver technical support to partners and CAA Associates
• Resolve minor support issues, escalating as needed
Requirements:
• Fluency in French and English essential
• 2-4 years...
Interested in this opportunity? Apply now through Expertini.
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