Training Specialist – Franchise

Responsibilities

• Train store managers and employees in various areas of activity, including technology, operations, management, and more.
• Design and develop training activities and learning tools.
• Maintain and update training materials and documentation.
• Support and coach store managers.
• Contribute to the administrative activities of the FGL Sports Academy.
• Participate in special corporate projects as needed.

Qualifications

• 5 to 8 years of experience in instructional design and training facilitation.
• Experience managing or coordinating training activities.
• In-depth knowledge of the retail industry.
• Advanced technology skills, including proficiency with the Microsoft Office suite and store operating systems, such as POS systems.
• Experience with a Learning Management System (LMS).
• Comfort working with AI tools and Copilot.
• Str...