Opportunity Description
Join a dynamic team as a Toronto Operations Support Specialist on a hybrid contract basis. Focus on optimizing operational metrics and enhancing partner relationships.
This position, lasting 12 months, entails monitoring delivery times, cancellations, and addressing partner support for both enterprise and SMB restaurants. You will identify gaps in the operational lifecycle and develop strategies to enhance efficiency, using your analytical skills to generate insights from data. Your collaboration with Sales, Marketing, and Product teams will be key to implementing effective solutions.
Key Responsibilities:
• Optimize day-to-day operations through metric analysis
• Support restaurant partners with escalated issues
• Improve processes in the onboarding and delivery lifecycle
• Utilize Excel and SQL for actionable insights
• Collaborate with internal teams for project launches
Requirements:
• 1–3 years of operational or logistics experience
• Bachelor’s degre...
This position, lasting 12 months, entails monitoring delivery times, cancellations, and addressing partner support for both enterprise and SMB restaurants. You will identify gaps in the operational lifecycle and develop strategies to enhance efficiency, using your analytical skills to generate insights from data. Your collaboration with Sales, Marketing, and Product teams will be key to implementing effective solutions.
Key Responsibilities:
• Optimize day-to-day operations through metric analysis
• Support restaurant partners with escalated issues
• Improve processes in the onboarding and delivery lifecycle
• Utilize Excel and SQL for actionable insights
• Collaborate with internal teams for project launches
Requirements:
• 1–3 years of operational or logistics experience
• Bachelor’s degre...
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