Toronto Marketplace Operations Specialist

Drive operational excellence as a Marketplace Operations Specialist in Toronto, ON, with a hybrid work setup. Monitor key metrics, support restaurant partners, and lead process improvements effectively.

This 12-month contract role aims to ensure smooth operations for high-value enterprise and SMB partners through efficient troubleshooting and data-driven insights. You will play an essential role in identifying operational gaps, utilizing your analytical skills to optimize processes and collaborate with multiple teams for project success.

Key Responsibilities:
• Monitor and optimize key operational metrics daily
• Provide dedicated support for high-value restaurant questions
• Analyze onboarding and delivery processes for improvement
• Use Excel and SQL to generate actionable insights
• Partner with various teams to drive new initiatives

Requirements:
• 1-3 years in operations or logistics
• Bachelor's degr...