Toromont Cat Product Support Leadership

Become a Product Support Leader at Toromont Cat in Timmins, ON, responsible for streamlining after-sales service operations. Enhance efficiency and customer satisfaction throughout the service process.
In this full-time role, you will supervise technicians, manage service processes, and ensure effective administrative operations. Your expertise will drive improvements, aligning with strategic goals of the business. This position requires a blend of leadership experience and analytical skills to foster a high-performant support environment.
Key Responsibilities:
• Manage warranty claims and service vehicle coordination
• Collaborate with administration to support service delivery
• Lead technical training and support execution
• Drive strategic operational projects for improvement
• Monitor operational reports and performance metrics
Requirements:
• Bachelor’s degree in Business or Engineering
• 5-8 years leadership experience in support functions
• Stro...