Thrive’s Bilingual Client Services Role

Shape career paths at Thrive as a Bilingual Client Services Specialist. This role entails assisting users in accessing career tools while providing exemplary customer service in French and English.
You will be instrumental in onboarding and training Thrive program participants through personalized services and engaging strategies. Every interaction will contribute to the development of career wellness programs tailored to diverse user needs. Leverage your client-facing experience to drive engagement and improve user activation.
Key Responsibilities:
• Master the features of the Thrive Career Wellness Platform
• Guide users through their career management and outplacement services
• Conduct individual onboarding meetings with new clients
• Lead interactive training sessions on the platform
• Monitor user engagement and onboarding progress
Requirements:
• Proficient in both French and English communication
• History of success in sales or customer service ro...