The Brick Operations Leadership Position Edmonton

Seize the chance as an Operations Manager at The Brick, where your leadership can directly enhance customer experience and team performance. Focus on operational success in retail. Reporting to the Store Manager, you will oversee essential operational processes and lead a dedicated team.

Responsibilities

• Enforce compliance with procedures
• Coaching and developing staff
• Handling customer service escalations
• Maintaining store profitability
• Driving high level of customer satisfaction and merchandising standards

Key Responsibilities

• Implement and communicate operational policies effectively
• Recruit, develop, and appraise team members
• Address and resolve customer service escalations
• Maximize profitability and operational performance
• Maintain high standards in merchandising and customer service

Requirements

• High school diploma or equivalent...