Tenant Relations Officer

Position Title

Tenant Relations Officer

Department

Housing Division

Supervisor

Housing Manager

Terms

Full-Time, Permanent

Reference #

Purpose of Position

The Tenant Relations Officer interacts with TteS tenants for rental information and records and provides opportunities and services to tenants as appropriate. This position communicates with tenants, creates and updates rental agreements, coordinates with other TteS departments and the Housing Maintenance Crew for building upkeep, maintenance and renovations on rental units, and tracks electronic and physical documentation of rental accounts such as Repair & Maintenance and Replacement Reserve budgets.

Duties and Responsibilities

Coordinates the day-to-day tenant relations and associated activities for the TteS social housing units and ensures they are aligned with the TteS values. (90%)

• Act as a liaison ...