Tenancy Support Officer (New Builds)

3 months contract with a Local Authority

Job Description: Tenancy Support Officer (New Builds)

To provide tailored tenancy support to new and transferring tenants within the first 6–12 months of their tenancy, ensuring they successfully settle into their homes and sustain their tenancies.

The role focuses on working with vulnerable tenants, identifying support needs, developing support plans, and coordinating interventions with internal teams and external agencies. The postholder will work closely with tenancy enforcement and income teams to promote tenancy sustainment, reduce risk, and deliver a holistic support service.

Key Responsibilities

• Manage a caseload of tenants requirin...