TELUS Digital Content & Learning Specialist

Drive innovation in learning experiences as a Digital Content & Learning Specialist at TELUS in Burnaby, BC. Create compelling content that transforms how teams engage with new processes and technologies.

This full-time role within the Product Operations team involves crafting multi-modal content that breaks down complex ideas into valuable learning tools. Your focus on creative and engaging delivery methods will enhance adoption and improve user experience. You'll work closely with process designers and stakeholders to ensure content meets evolving user needs.

Key Responsibilities:
• Convert complex documentation into engaging training materials
• Use creative learning delivery methods for engagement
• Tailor content to match user personas and feedback
• Ensure brand consistency across all educational materials
• Monitor content usage and adapt it based on user metrics

Requirements:
• 5+ years experience in eng...