Opportunity Description
Drive change and foster learning as TELUS's Change Management Enablement Lead, focusing on staff empowerment and operational excellence. You'll shape development strategies and mitigate resistance in a dynamic environment.
In this critical role within Product Operations, you'll oversee the 'Facilitator of Adoption' process and assess current employee capabilities. Collaborate with Product Managers, TPMs, and Engineers to design a comprehensive curriculum for product excellence. Your efforts will support measurable change management, ensuring team members thrive in new operational frameworks.
Key Responsibilities:
• Build a structured 'Product Excellence' curriculum for skill development
• Design onboarding for new hires to enhance productivity
• Map current skills against 'Product Competency' frameworks
• Develop communication plans for effective process rollouts
• Facilitate Communities of Practice forums to foster learning
Requirements:
• 5+ years in change...
In this critical role within Product Operations, you'll oversee the 'Facilitator of Adoption' process and assess current employee capabilities. Collaborate with Product Managers, TPMs, and Engineers to design a comprehensive curriculum for product excellence. Your efforts will support measurable change management, ensuring team members thrive in new operational frameworks.
Key Responsibilities:
• Build a structured 'Product Excellence' curriculum for skill development
• Design onboarding for new hires to enhance productivity
• Map current skills against 'Product Competency' frameworks
• Develop communication plans for effective process rollouts
• Facilitate Communities of Practice forums to foster learning
Requirements:
• 5+ years in change...
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