Teleria Representative (Santiago De Querétaro)

Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.We are looking for an enthusiastic Customer Services Representative to join our friendly team at El Salvador in Ria Headquarters.
In this role, you will provide information to our customers about their transactions and resolve general queries they may have.ResponsibilitiesReviewing and correcting data of incorrectly processed transactionsCollaborating with accounting department to reconcile and balance refunds of cancelled transactionsQualificationsMinimum education: completed high school or collegeGood knowledge of MS Office and Internet ExplorerIntermediate level of English, able to communicate via telephone with clients in EnglishStrong customer orientation skillsExcellent communication skills (both oral and written)Attention to detailGood teamworking approachAbility to work adaptable ...