Telephone Operator

Job Requirements:

• Can speak and understand English, with clear speaking voice and good diction
• With pleasant and professional phone etiquette
• Able to handle incoming and outgoing calls efficiently
• Organized, attentive to details, and able to log and relay messages accurately
• With a positive attitude and customer-service–oriented mindset
• Willing to learn and can work well with the team

Responsibilities:

• Answering, screening, and routing incoming calls efficiently.
• Answering inquiries regarding company services, staff, or locations.
• Operating PBX or multi-line telephone systems.
• Managing and directing emergency calls (e.g., code calls in hospitals).
• Assisting with tasks like data entry, scheduling, or filing.