Opportunity Description
About the role
As a People Tech Technician L1, you will be a key member of our newly transformed People Technology team, focusing on the day-to-day execution, rapid service delivery, and stability of our global employee-facing platforms. This role sits within our People Tech Scale squad, where our mission is to shift from reactive support to a disciplined engineering culture.
You will absorb incoming business-as-usual (BAU) service requests with an active drive to reduce ticket volumes to zero through self-service and smarter design. This is an engineering-mindset role where you will apply foundational technical knowledge to track ticket accuracy, troubleshoot basic application issues, and flag documentation gaps across our core platform tools like Workday, SmartRecruiters, and Absorb to eliminate service friction across Wise.
Why you should join us
Impact at Scale: You’ll contribute to a miss...
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