Technical Writer

Technical Writer

BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry. We are looking for a full‑time Technical Writer to join our team. Founded in 2006 and headquartered in Sherwood Park, Alberta, BIS is focused on client relationships and innovation, and we are looking to continue our growth across North America and around the world.

This is an in‑person role based out of our Sherwood Park, AB office.

Responsibilities

• Develop step‑by‑step user guides, FAQs, and instructional documents to help users effectively utilize our software
• Write and edit copy for user interfaces (UI) to ensure clarity, consistency, and user‑friendliness
• Create and update software system‑generated email notifications to ensure clarity and consistency with our brand voice
• Produce tutorial videos and visual guides ...