Technical Support Specialist - Bilingual Focus

Advance your expertise as a Bilingual Technical Support Specialist at Moody’s. Focus on assisting clients with technical solutions and enhancing their experience with top-notch software.

In this role, you will provide support for Moody’s Analytics Lending Solutions, helping clients understand and leverage product features. You will need to exhibit superb analytical skills and communicate effectively with both clients and team members. A background in finance or a related field is preferred, and fluency in English and Spanish is necessary.

Key Responsibilities:
• Guide clients in using technical products and features
• Educate clients on software functionalities
• Liaise between clients and product teams for feedback
• Ensure timely and professional client service
• Create helpful articles for the client Knowledge Base

Requirements:
• Bachelor’s degree in Finance, Accounting, or Computer Science
• Bilingual...