Technical Support Representative Dometic Marine

Dometic Marine is seeking a dedicated Technical Support Representative in Vancouver Island, BC. This role demands strong communication and problem-solving skills to assist customers with technical inquiries.

You will be part of a dynamic team focused on leading the boating industry toward electrification. Your responsibilities will include providing ongoing support to internal stakeholders, documenting product knowledge, and engaging in data collection to improve product efficiency. You will work closely with engineers and supervisors to ensure quality standards are met.

Key Responsibilities:
• Answer technical questions from customers and internal teams
• Document improvements and insights from field observations
• Support preparation of technical manuals for stakeholders
• Analyze warranty returns for product development
• Track trends related to SeaStar Solutions products

Requirements:
• Grade 12 completion r...