Technical Support Representative at Tigercat

Become a Technical Support Representative with Tigercat, traveling across Alberta, Saskatchewan, and Manitoba. Utilize advanced technical expertise to troubleshoot dealer issues and ensure smooth machine delivery.

Tigercat is looking for a skilled representative to provide on-site technical support to dealers and their technicians. This role involves extensive travel to minimize machine downtime through troubleshooting and root cause analysis. Collaborate with service teams, management, and engineering while gathering customer feedback to drive product improvements.

Key Responsibilities:
• Provide on-site technical support to dealer technicians
• Conduct root cause analysis for equipment failures
• Collaborate with service managers and internal teams
• Support new machine deliveries and onboarding
• Prepare technical reports and maintain documentation

Requirements:
• Advanced expertise in hydraulics and mechanic...