Technical Support Lead

Job Description

Required Information Detail
s1Role**

DevExt Support Agen
t2 Required Technical Skill Set** APIs, Troubleshooting, Web Technologies, Networking, Automatio
n3 Desired Experience Range** 6 - 10 Year
s4 Location of Requirement- Chenna
i5 Work Timings- Rotational shifts / 24×7 support mode

l
Desired Competencies (Technical/Behavioral Competenc
y)Must-Have
**(Ideally should not be more than 3-
5)Strong understanding o f REST APIs, endpoints, webhooks, and HTTP response cod
esHands-on troubleshooting experience acros s web technologies and applicatio
nsAbility to read and debug code in any programming langua
geStrong communication and customer-handling skil
lsGood-to-Ha
veBasic networking knowledge includin g DNS, packet analysis, and lo
gsAutomation knowledge and understanding of triggers and optimizatio
nsExperience with embedded content , iFrames, and integratio

ns
Responsibility of / Exp...