Opportunity Description
Job#: 3041873
Job Description:
Technical Support Engineers
Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for Technical Support Engineerswith 1-2 years' experience in a similar role with experience in SQL, monitoring tools and jira experience to place at our client.
Start date: ASAP.
Office Location: 100% remote (within Canada)
Hybrid: preferred on weekly basis
Overview
Technical Support Engineers are key contributors to Our Client’s Platform Support organization.
In this role, you will leverage customer-facing expertise and be responsible for troubleshooting and addressing Our Client’s Enterprise Retailers' technical questions and platform issues including incidents. You will research and implement solutions to prevent or mitigate customer issues through a combination of proactive support and monitoring. You will p...
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