Opportunity Description
Work as a Technical Service Expert in Saint-Eustache's respected technology company, focusing on after-sales support. Use your technical background to resolve customer complexities and deliver exceptional service.
This permanent, full-time position seeks candidates with 5 to 10 years in after-sales service, blending technical expertise with customer interaction. You will manage equipment diagnostics, address client issues, and enhance training programs, contributing to both client satisfaction and internal processes. A strong command of both French and English is crucial, considering international clients.
Key Responsibilities:
• Respond promptly to technical inquiries from clients
• Diagnose equipment failures and propose solutions
• Create and manage detailed diagnostic reports
• Support sales teams with technical information
• Organize and deliver training materials for users
Requirements:
• DEC in electronics or electrical engineering
• 5 to 10 years i...
This permanent, full-time position seeks candidates with 5 to 10 years in after-sales service, blending technical expertise with customer interaction. You will manage equipment diagnostics, address client issues, and enhance training programs, contributing to both client satisfaction and internal processes. A strong command of both French and English is crucial, considering international clients.
Key Responsibilities:
• Respond promptly to technical inquiries from clients
• Diagnose equipment failures and propose solutions
• Create and manage detailed diagnostic reports
• Support sales teams with technical information
• Organize and deliver training materials for users
Requirements:
• DEC in electronics or electrical engineering
• 5 to 10 years i...
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