Technical Project Manager in Montreal

Transform the future of technology as a Technical Project Manager at Capgemini Engineering in Montreal. Lead technical support and enhance customer experiences with innovative solutions in a hybrid environment.
In this role, you will be part of the Technical Project Management team, responsible for specialized support across client products. Your technical expertise will help address customer inquiries and incident analysis, ensuring timely development solutions. You will prioritize enhancements and validate products before delivery, collaborating closely with client and development teams.
Key Responsibilities:
• Respond promptly to customer A/L tickets using Fresh Desk
• Create tickets for defects and new requirements in Agility
• Conduct UAT testing to ensure delivery quality
• Update UAT procedures and document results
• Review operational documentation, including user guides
Requirements:
• Experience with U.S. Federal Aviation Regulations (FAR)
• Prof...