Opportunity Description
Description and Requirements
Business Area Description
The Lenovo Workplace Services serves as a Single Point of Contact (SPOC) for End User Managed Services and delivers comprehensive IT support to Customer’s end users. Integrated with our customer’s IT functions and processes, Lenovo Workplace Services performs end to end support, both locally and remotely on behalf of our customers.
Key Objectives of Position
Analyze, design, and continuously improve IT service and operational processes to increase efficiency, quality, and user satisfaction
Day-To-Day Tasks
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