Technical lead (.net)

We're Hiring: Tech Lead. NET / SQL Application Support

We're looking for an experienced Application Support Tech Lead to lead support operations across enterprise. NET and SQL Server environments. In this senior role, you'll own a team of support engineers, drive operational excellence, ensure SLA compliance, and continuously improve the way we deliver support.

What you’ll do: Lead and develop a team of. NET/SQL support engineers, setting goals, KPIs, on-call rotations, and a culture of accountability and growth Own end-to-end production support operations, including incident, problem, and change management Chair major incident bridge calls (P1/P2) and drive timely executive communication Oversee database health, SQL performance tuning, and application monitoring systems Build and execute a roadmap for process improvements, automation, and tooling enhancements Serve as the primary escalation point for business stakeholders What we’re looking for: Strong background in ...