Technical Account Manager

The TAM manages an assigned client base—both engaged and prospective—by acting as a technical and consultative resource and coordinating with other departments within CADeploy to address client needs. The TAM ensures the highest level of client satisfaction by identifying specific requirements, translating them into clear communication, and following through on commitments. The purpose of this role is to maintain healthy client relationships and strong project performance through continuous pulse monitoring, including checks on service‑delivery performance, recognition of special requirements, and early identification of potential risks. The objective is to build and maintain a strong working affiliation that supports long‑term account continuity while guiding technical and managerial execution for efficiency and effectiveness. This role is essential to CADeploy’s growth plan and serves as a foundation for strengthening its brand recognition for quality performance.