Opportunity Description
Responsibilities
A Technical Account Manager will collaborate with our strategic customers and act as a BeyondTrust subject matter expert on the technical and operational configurations of key accounts
The individual will be paramount in supporting our customers with long‑term plans for enhancement and expansion
Provide business, technical, and product knowledge in support of post sales activities to ensure customer satisfaction
Educate clients on how existing and new product features and functionality work, and how it can contribute to their business growth
Complete Technical Product Assessments
Facilitate, coordinate, oversee product upgrades
Periodically complete health checks across products
Create & maintain customer Environment Profiles
Driving ticket resolution by working closely with the support teams
Collaborate with cross‑functional teams to understand customer issues and drive resolutio...
A Technical Account Manager will collaborate with our strategic customers and act as a BeyondTrust subject matter expert on the technical and operational configurations of key accounts
The individual will be paramount in supporting our customers with long‑term plans for enhancement and expansion
Provide business, technical, and product knowledge in support of post sales activities to ensure customer satisfaction
Educate clients on how existing and new product features and functionality work, and how it can contribute to their business growth
Complete Technical Product Assessments
Facilitate, coordinate, oversee product upgrades
Periodically complete health checks across products
Create & maintain customer Environment Profiles
Driving ticket resolution by working closely with the support teams
Collaborate with cross‑functional teams to understand customer issues and drive resolutio...
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