Tech Support Advisor (40 h)

We’re currently seeking a skilled Technical Support Advisor who can deliver exceptional customer support, troubleshoot efficiently, and provide reliable technical solutions.

Key requirements

• Relevant technical knowledge (tech support, hardware troubleshooting)
• Courteous with a strong customer service orientation
• Ability to effectively communicate, both written and verbal
• Ability to learn, including strong problem-solving skills
• Dependable with proficient attention to detail
• Skilled in multitasking, including the ability to be flexible and adapt to changes quickly
• Ability to work as a team member, as well as independently with minimal supervision

Key Responsibilities

• Assist external users of the client's technical products or services; identify, investigate, research, and provide resolution to user questions and problems
• Troubleshoot basic and routine customer issues tha...