Team Lead - IT Tele Sales

The Team Leader – Tele Sales is responsible for leading a high-performing SMB sales development team focused on account growth, upsell revenue, cross-sell opportunities, and new SMB customer acquisition. The role combines frontline sales leadership with hands-on commercial engagement, ensuring consistent pipeline generation, deal conversion, and revenue growth across assigned SMB accounts.

Working closely with Sales leadership and Account Managers, the Team Leader drives performance across the SMB portfolio while fostering a results-oriented, customer-centric, and high-performance sales culture.

Responsibilities:

Sales Leadership & Team Management

• Lead, coach, and manage a team of Tele Sales Executives / SDRs responsible for SMB account management and lead generation
• Drive overall team performance across: Upsell revenue, Cross-sell opportunities, and New SMB customer acquisition
• Conduct regular coaching sessions, call reviews, ...