TCS Salesforce Production Support Role

Join Tata Consultancy Services as a Salesforce Production Support Analyst, where your skills in Salesforce and integration will thrive. Focus on managing incidents and optimizing system performance.

In this role, you will administer and troubleshoot Salesforce environments, ensuring seamless production operations. You'll need to have a strong command of Salesforce components, Apex programming, and nCino systems. Your contributions will help customize Salesforce functionalities for various business needs, making a significant impact on system reliability.

Key Responsibilities:
• Manage production incidents and maintain necessary documentation
• Oversee deployment processes, hotfixes, and configuration changes
• Ensure system functionality and user permissions are maintained
• Customize object fields, workflows, and page layouts
• Optimize Salesforce instance performance through regular health checks

Requirements:
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