Systems / support administrator

About the Role

As Systems / Support Administrator, you will be the go-to expert for all system-related operations. You will keep hospitality technology running smoothly, from building and managing rates to diagnosing interface issues and providing day-to-day system support to operational teams across the group.

Key Responsibilities Nebula and APEX system administration and configuration Building, loading, and maintaining rates across systems Checking and managing system interfaces and integrations Troubleshooting and resolving system-related issues Supporting reservations systems and operational users Assisting with ongoing system updates, testing, and improvements Liaising with vendors and internal stakeholders on system matters Requirements Strong, demonstrable knowledge of Nebula and APEX (ESSENTIAL) Proven experience in system administration and IT/tech support Solid understanding of rates setup, interfaces, and reservations systems Excellent attention to detail and analyt...