Systems Operations Specialist

Primary Purpose

Systems Operations Specialists (Specialists) are responsible for systems support through production work. This position is the intermediary between Business Systems Analysts and Records Assistants/Admissions Assistants, providing processing support, specialized coding, and query support.

Key Accountabilities

• Production and Processing Support
  • Responsible for the timely management and execution of daily processes and daily data feeds (e.g., Co‑op, milestones, work reports, etc.) to support the work of the Registrar's Office and campus partners.
  • Responsible for scheduling, maintenance, and support for regular data interfaces with other campus enterprise systems (e.g., WaterlooWorks, Learn, WatCard, Faculty systems, data warehouse, etc.) and external systems (e.g., ONCAT, eCampusOntario).
  • Ongoing maintenance of catalog; coding Senate‑approved changes to courses, academic plans, and policies.
  • Gener...