SYSTEMS AND MONITORING ENGINEERING LEAD

SYSTEMS AND MONITORING ENGINEERING LEAD
Primary Responsibilities

• The IO Engineering Supervisor – Infrastructure Operations & Monitoring leads a team of L1.5 / L2 infrastructure analysts responsible for 24x7 monitoring, queue management, and incident triage across enterprise compute, virtualization, and foundational network environments.
• This role ensures SLA adherence, operational discipline, and service reliability, while acting as the primary escalation and incident leadership point during high severity production events. The supervisor partners closely with Engineering, Platform, and Service Management teams to continuously improve monitoring effectiveness and operational maturity.
• The ideal candidate brings hands on infrastructure operations experience, strong people leadership skills, and deep familiarity with enterprise monitoring platforms such as WhatsUp Gold, SolarWinds, SCOM, and Nagios.

Skillsets Required/...