Systems Analyst Single Sign-On Tier 3 Support (Burnaby)

Responsibilities

• Support, monitor, and troubleshoot issues that occur with Single Sign‑on technology and supporting infrastructure.
• Maintain the IDAM and Data Access Strategy and Architecture Support Identity Provider stack based on Keycloak.
• Develop minor enhancements to account for source system, API, and/or data changes that affect existing interactions with SSO.
• Create and maintain project artifacts such as user flow diagrams, process models, conceptual architecture diagrams, etc. in support of the Strategy.
• Attend and participate in product sprint meetings.
• Develop and test product contributions during sprints that can be tested with citizens, customers and other intended users.
• Assist with primary user research.
• Collaborate with members of the Digital Health Innovation team and other organizational programs/departments to maintain roadmap to support execution of the Strategy.
• Ongoing engag...