Opportunity Description
Elevate your IT career with IMP Solutions as a System Administrator in Halifax, Nova Scotia. Provide exceptional customer service and support across various IT environments with a focus on system reliability.
As an IT Administrator at IMP Solutions, you will play a crucial role in managing server, network, and cloud environments. This position calls for over three years of IT support experience, a strong educational background in Computer Science, and excellent troubleshooting skills. Your contributions will directly impact service excellence and client satisfaction.
Key Responsibilities:
• Monitor and address alerts for end-user issues
• Validate service tickets and prioritize customer contact
• Document all incidents in the ticketing system
• Provide advanced support for front-line technical inquiries
• Troubleshoot hardware, software, and connectivity issues
Requirements:
• Minimum of three years in IT suppor...
As an IT Administrator at IMP Solutions, you will play a crucial role in managing server, network, and cloud environments. This position calls for over three years of IT support experience, a strong educational background in Computer Science, and excellent troubleshooting skills. Your contributions will directly impact service excellence and client satisfaction.
Key Responsibilities:
• Monitor and address alerts for end-user issues
• Validate service tickets and prioritize customer contact
• Document all incidents in the ticketing system
• Provide advanced support for front-line technical inquiries
• Troubleshoot hardware, software, and connectivity issues
Requirements:
• Minimum of three years in IT suppor...
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