Supervisory Program Analyst

Summary This position is located in the Bureau of Human Resources, National Foreign Affairs Training Center, Diplomatic Tradecraft and Emerging Technology Directorate, Consular Training Division, Domestic Passport Training (HR/NFATC/DTET/CON). The Domestic Passport Training Branch designs, plans, coordinates, and delivers standardized training for CA/PPT field and headquarters personnel covering passport adjudication, citizenship, leadership and management topics for the United States. Responsibilities Conducts ongoing assessment of the Bureau of Consular Affairs, Passport Services Directorate's (CA/PPT) training and employee development programs and operations. Provides information and essential feedback to management, co-workers, and subordinates with regard to the effectiveness and efficiency of PPT training programs and activities. Plans, develops, implements, evaluates, and improves programs, systems, processes, and procedures in order to enhance the services provided by Domestic ...